Contact GlamGlobal
We're Here to Help
Whether you have a question about a product, need help with your order, or simply want personalised skincare advice — our team is here for you. We pride ourselves on responding to every enquiry within one business day.
Get in Touch
Email info@glamglobal.com We respond to all emails within one business day, Monday to Friday.
Live Chat Available on every page of our website during business hours. Click the chat icon in the bottom right corner to start a conversation.
Business Hours Monday to Friday — 9am to 6pm GMT Saturday — 10am to 4pm GMT Sunday — Closed
What Can We Help You With?
Orders and Delivery Questions about your order status, shipping times or tracking? Email us with your order number and we will respond promptly.
Returns and Refunds Want to return an item or check on the status of a refund? Please read our Returns Policy first, then email us at info@glamglobal.com with your order number.
Product Advice Not sure which product is right for your skin concern? Our team has extensive knowledge of K-beauty, J-beauty and wellness products and loves helping customers find the right solution. Drop us an email or chat with us live.
Press and Editorial GlamGlobal has been featured in Elle UK, Women's Health UK and Marie Claire. For press enquiries, product loans or editorial collaborations, please email info@glamglobal.com with your publication details and deadline.
Brand and Wholesale Enquiries Are you a brand looking to be stocked on GlamGlobal? We are always interested in discovering exceptional new beauty and wellness brands. Please email info@glamglobal.com with your brand information and product catalogue.
Influencer and Creator Collaborations We work with beauty creators and influencers who share our passion for global beauty innovation. Please email info@glamglobal.com with your media kit, audience demographics and collaboration proposal.
Our Address
GLAMGLOBAL BEAUTY PTE. LTD. 105 Cecil Street, #18-18, The Octagon Singapore 069534
Please note that we do not accept customer returns at this address. All returns must be arranged by emailing info@glamglobal.com first.
Response Times
| Enquiry Type | Response Time |
|---|---|
| Order and delivery queries | Within 24 hours |
| Returns and refunds | Within 24 hours |
| Product advice | Within 24 hours |
| Press enquiries | Within 48 hours |
| Brand enquiries | Within 48 hours |
| Influencer collaborations | Within 48 hours |
Frequently Asked Questions
Before reaching out, you may find the answer you need in our FAQ page. We have covered the most common questions about orders, shipping, returns, products and accounts.
Follow Us
Stay up to date with the latest K-beauty launches, J-beauty innovations and wellness trends by following GlamGlobal on social media.
As featured in Elle UK, Women's Health UK and Marie Claire.